CISA Exam Prep | Consensus on IT Strategic Goals and Objectives

Consensus on IT Strategic Goals and Objectives

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Question

Which of the following requires a consensus by key stakeholders on IT strategic goals and objectives?

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A. B. C. D.

A.

The answer to the question is A. Balanced scorecards.

Balanced Scorecards (BSCs) are a strategic management tool that organizations use to track and measure performance against strategic goals and objectives. The BSC approach requires organizations to define strategic goals and objectives across several dimensions, including financial, customer, internal processes, and learning and growth.

To develop and implement a BSC approach, key stakeholders, including top management and business unit leaders, must reach a consensus on the organization's strategic goals and objectives. This is because the BSC approach relies on the alignment of performance measures to strategic objectives. If the strategic goals and objectives are not agreed upon by key stakeholders, then the BSC approach will be ineffective.

Benchmarking is the process of comparing an organization's performance to that of other organizations to identify best practices and opportunities for improvement. It does not require a consensus on IT strategic goals and objectives.

Maturity models provide a framework for assessing an organization's maturity level in a particular area of operation. Maturity models do not require consensus on IT strategic goals and objectives.

Peer reviews involve a group of individuals who review and evaluate the work of their peers. Peer reviews do not require a consensus on IT strategic goals and objectives.