The graphics department has an issue with printing certain files.
The printer does not print the complete image on larger files.
A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue.
Which of the following is the MOST likely cause of this problem?
Click on the arrows to vote for the correct answer
A. B. C. D.A.
Based on the information provided, it is most likely that the problem is caused by insufficient network bandwidth between the graphics department's computers and the printer. This is because the printer is able to print regular text files without issue, indicating that the printer and its connections are functioning properly, but it struggles with larger image files.
Therefore, the correct answer is D. The printer network connection is set to half duplex. When a network connection is set to half duplex, it means that data can only be sent in one direction at a time, which reduces the amount of data that can be transferred compared to full duplex mode, where data can be sent and received simultaneously. This limitation could cause the printer to struggle with larger image files, resulting in incomplete prints.
Option A, The printer needs more RAM is less likely to be the cause because insufficient RAM would affect the printer's ability to handle all types of files, not just larger image files.
Option B, The print server is timing out is also less likely because if the print server was timing out, it would affect all print jobs, not just larger image files.
Option C, The users are not printing in post-script mode, is not related to the printer's ability to handle larger image files. While PostScript is a page description language used by printers, it is not the solution to this problem.
Therefore, option D is the best answer in this scenario.