A customer is pressuring a project manager to get things done on time.
Which of the following has the project manager failed to do in this case?
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A. B. C. D.D.
The correct answer to this question is D. Communicate with the customer clearly.
The project manager has failed to communicate with the customer clearly, which has resulted in the customer pressuring them to complete the project on time. Communication is a critical aspect of project management, and it is essential to keep the customer informed about the progress of the project to avoid any misunderstandings or unexpected delays.
The project manager should have established clear lines of communication with the customer from the outset of the project, including setting expectations for updates and progress reports. Regular communication throughout the project should have been maintained to keep the customer informed of any delays or changes in the project timeline.
Following up with the customer after project completion (option A) is important, but it is not relevant to the situation described in the question. Maintaining a positive attitude during the project (option B) is also important, but it is not the cause of the customer's pressure to complete the project on time. Disclosing project experiences on social media (option C) is not relevant to the situation and is not a responsibility of the project manager.
In summary, the project manager has failed to communicate with the customer clearly, which has resulted in pressure to complete the project on time. Effective communication is critical to project management success, and it is essential to establish clear lines of communication with the customer and maintain regular updates throughout the project.