Salesforce ADX-201 Exam: Running User Override in Dashboard Sharing Model

Understanding the Running User Override in Dashboard Sharing Model

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Question

The running user of a dashboard overrides the sharing model to see the high-level summary data for everyone at the level of the Running User and below.

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The given statement is true. In Salesforce, a running user is the user who executes the dashboard to display data to other users. When a dashboard is run, the data displayed on the dashboard is determined by the user's access level to the data. However, the running user can see the high-level summary data for everyone at the level of the Running User and below, regardless of the sharing model.

To understand this concept better, let's look at an example. Suppose you have a dashboard that shows the sales data of different regions. The running user for this dashboard is a sales manager who has access to data for all regions. However, some sales representatives may not have access to the data of all regions due to the sharing model restrictions. In this case, when the sales representatives view the dashboard, they can only see the data of the regions they have access to. But when the sales manager views the dashboard, they can see the high-level summary data of all regions, even the ones that the sales representatives do not have access to.

Therefore, the running user of a dashboard can override the sharing model to see the high-level summary data for everyone at the level of the Running User and below.