Salesforce Certified Advanced Administrator Exam - Training Parameters

Some Parameters to Consider for Training

Question

SIMULATION - What are some of the parameters that should be taken into account when thinking of training?

Explanations

See the solution below.

1

WIIFM? "What's in it for me" 2

Ongoing Use the app 3

Ongoing training 4

Tracking training.

Training is an essential component of any organization's growth and success. When planning a training program, several parameters must be considered to ensure the training is effective and yields the desired results. Some of the key parameters to take into account when thinking of training are:

  1. Needs Assessment: The first step in designing a training program is to conduct a needs assessment. This involves identifying the gaps in knowledge, skills, and abilities of the employees that need to be addressed through training. The needs assessment helps to determine the objectives of the training program and the content that needs to be covered.

  2. Learning Objectives: Once the needs assessment is complete, the learning objectives of the training program need to be established. The learning objectives should be specific, measurable, achievable, relevant, and time-bound (SMART). This ensures that the training program is aligned with the organization's goals and objectives.

  3. Audience: The training program should be designed to meet the needs of the target audience. The training delivery method, content, and level of difficulty should be appropriate for the audience's knowledge and experience.

  4. Training Methods: There are various training methods available, including classroom training, online training, on-the-job training, and coaching. The training method chosen should be appropriate for the learning objectives and the audience. It is essential to use a variety of training methods to cater to different learning styles and preferences.

  5. Resources: The resources required for the training program should be identified in advance. This includes trainers, training materials, equipment, and facilities. The availability of resources should be considered when planning the training program.

  6. Evaluation: The effectiveness of the training program should be evaluated to ensure that it has met the learning objectives and has provided a return on investment. Evaluation methods can include assessments, surveys, feedback forms, and performance metrics.

  7. Continuous Improvement: Finally, the training program should be continuously reviewed and improved to ensure it remains effective and relevant. Feedback from employees, trainers, and stakeholders should be incorporated to improve the program continually.

In summary, when thinking of training, it is essential to consider the needs assessment, learning objectives, audience, training methods, resources, evaluation, and continuous improvement to ensure that the training program is effective and delivers the desired results.