Which of the following statements is TRUE when designing a business process flow?
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A. B. C. D.C.
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/enhance-business-process-flows-branchingWhen designing a business process flow in Microsoft Dynamics 365 Customer Service, the following statements are true:
A. You can use up to 40 steps for each stage. The maximum number of steps that can be used in each stage of a business process flow is 30. This is a limit set by Microsoft to ensure that the process flows remain clear and easy to understand.
B. Each branch can be no more than 10 levels deep. This statement is false. There is no specific limit on the depth of branches in a business process flow. However, it is recommended that the depth of the branches be kept to a minimum to avoid confusion and complexity.
C. You can select an entity relationship when defining a process flow. This statement is true. When designing a business process flow, you can select an entity relationship to define the relationship between different entities in the process flow. This can help to ensure that the flow is logical and follows the correct sequence of steps.
D. You can use a minimum of 30 stages per process, as well as a minimum of 30 steps per stage. This statement is false. There is no specific minimum requirement for the number of stages or steps in a business process flow. The number of stages and steps will depend on the specific needs of the organization and the complexity of the process being designed. However, it is important to keep in mind the overall goal of the process flow, and to ensure that it is clear, easy to understand, and efficient.