Which statement is true regarding High Volume Portal users? Choose 2 answers.
Click on the arrows to vote for the correct answer
A. B. C. D.AD.
High Volume Portal users are portal users who access the Salesforce organization frequently, and who require high data usage. These users can be customers, partners, or other external users who access the organization through a portal.
Regarding the statements provided, the correct answers are A and D.
A. High Volume Portal users are not assigned to roles in the role hierarchy: This statement is true because High Volume Portal users are not assigned to roles in the role hierarchy. The role hierarchy is a feature that allows users to see and access data based on their position in the hierarchy. However, High Volume Portal users do not have roles assigned to them, and so they are not part of the role hierarchy.
D. High Volume Portal users cannot own an Account record: This statement is true because High Volume Portal users cannot own an Account record. In Salesforce, records are owned by users, and users can only own records if they have the "Create" permission for that object. However, High Volume Portal users do not have the "Create" permission for the Account object, and so they cannot own an Account record.
B. High Volume Portal users are allotted extra data storage usage: This statement is false because High Volume Portal users are not allotted extra data storage usage. They do not have any special data storage allocation and are subject to the same storage limits as other users.
C. High Volume Portal users can view documents from Content workspaces: This statement is false because High Volume Portal users cannot view documents from Content workspaces. The access to Content workspaces and files is controlled by the Content Permissions assigned to the user's profile, and not by their High Volume Portal status.