User Workstation IP Configuration
Question
A user reports they cannot access the network share folder, the users workstation is configured to use automatic IP.
When the administrator checks the IP address the response returns as 169.254.0.5
Which of the following should the administrator verify?
Answers
Explanations
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A. B. C. D.D.
The IP address 169.254.0.5 is an Automatic Private IP Addressing (APIPA) address. This address is assigned by Windows when it is unable to obtain an IP address from a DHCP server. It indicates that the user's workstation is not able to communicate with the DHCP server.
Therefore, the administrator should verify the network connection is functioning correctly. This involves checking that the network cable is securely connected to the workstation and the network switch port, that the network switch port is functioning correctly, and that there are no physical network issues.
If the network connection is found to be functioning correctly, the administrator should investigate the DHCP server configuration to ensure it is available and working correctly. They should also ensure that there are no DHCP relay servers that may be blocking DHCP requests.
Checking that the user account on Active Directory is not locked is unlikely to be related to the issue of the user not being able to access the network share folder.
Similarly, the incorrect installation of the network card driver is also unlikely to be related to the issue of the user not being able to access the network share folder, as the issue is related to obtaining an IP address from a DHCP server.
