Primary Coverage

A

The statement "Primary coverage involves policies written between an insurer and a customer directly" is generally true.

Primary coverage refers to insurance policies that provide initial coverage for a particular loss or damage, before any other insurance policies are activated. This type of coverage is typically purchased by the policyholder directly from the insurer, without the involvement of any intermediaries such as agents or brokers.

In contrast, excess coverage or secondary coverage is a type of insurance that provides additional coverage for losses or damages that exceed the limits of primary coverage. This type of coverage is often purchased by a policyholder as a supplement to primary coverage, and may involve intermediaries such as brokers or agents.

Therefore, the statement is generally true that primary coverage involves policies written between an insurer and a customer directly, as it is the policyholder who directly purchases the policy from the insurer without any intermediaries. However, there may be some exceptions where primary coverage may be purchased through an intermediary, depending on the specific circumstances and the type of insurance involved.