Determining Effectiveness of Information Security Awareness Training Program

Determining Effectiveness

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Question

An organization implemented a mandatory information security awareness training program a year ago.

What is the BEST way to determine its effectiveness?

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Explanations

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A. B. C. D.

C.

The BEST way to determine the effectiveness of a mandatory information security awareness training program implemented by an organization would be to analyze the results from training completion reports (option B).

Training completion reports provide information about the number of employees who completed the training, the time taken by employees to complete the training, and their scores in the training assessments. By analyzing these reports, an organization can determine the effectiveness of the training program in terms of the number of employees who completed the training, the time taken by employees to complete the training, and the scores achieved by employees in the training assessments.

Analyzing responses from an employee survey on training satisfaction (option A) can provide information about employees' satisfaction with the training program, but it does not necessarily provide any insight into the effectiveness of the program in terms of improving the organization's security posture.

Analyzing results of a social engineering test (option C) can provide information about employees' susceptibility to social engineering attacks, but it does not necessarily provide any insight into the effectiveness of the training program in terms of improving employees' security awareness and knowledge.

Analyzing findings from previous audit reports (option D) can provide information about any weaknesses or deficiencies in the organization's security posture identified in previous audits, but it does not necessarily provide any insight into the effectiveness of the training program in addressing those weaknesses or deficiencies.

Therefore, analyzing the results from training completion reports would be the BEST way to determine the effectiveness of the mandatory information security awareness training program.