CCSP Exam Answer: Cloud Computing's Complicating Factors for eDiscovery Compliance

The Most Challenging Aspect of Cloud Computing for eDiscovery Compliance

Question

Many aspects and features of cloud computing can make eDiscovery compliance more difficult or costly.

Which aspect of cloud computing would be the MOST complicating factor?

Answers

Explanations

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A. B. C. D.

C.

With multitenancy, multiple customers share the same physical hardware and systems.

With the nature of a cloud environment and how it writes data across diverse systems that are shared by others, the process of eDiscovery becomes much more complicated.

Administrators cannot pull physical drives or easily isolate which data to capture.

They not only have to focus on which data they need to collect, while ensuring they find all of it, but they also have to make sure that other data is not accidently collected and exposed along with it.

Measured service is the aspect of a cloud where customers only pay for the services they are actually using, and for the duration of their use.

Portability refers to the ease with which an application or service can be moved among different cloud providers.

Broad network access refers to the nature of cloud services being accessed via the public Internet, either with or without secure tunneling technologies.

None of these concepts would pertain to eDiscovery.

The correct answer is C. Multitenancy.

Multitenancy is the practice of allowing multiple users, or tenants, to share the same infrastructure or resources in a cloud environment. This can be a complicating factor for eDiscovery compliance for several reasons:

  1. Data Segregation: In a multitenant environment, data from different tenants may be stored on the same physical servers, making it difficult to ensure that data is properly segregated and protected. This can create issues with data privacy and security, which can impact eDiscovery compliance.

  2. Data Access: Multitenancy can make it more difficult to control access to data, especially if there are multiple parties involved. This can lead to challenges in ensuring that data is properly preserved and not tampered with, which is a key requirement for eDiscovery compliance.

  3. Jurisdictional Issues: Multitenancy can also create challenges when it comes to jurisdictional issues, as different tenants may be subject to different legal requirements or regulations. This can create issues when it comes to complying with eDiscovery requests, especially if the data is stored in a different jurisdiction than where the request originated.

While the other options listed - Measured service, Broad network access, and Portability - can also present challenges for eDiscovery compliance, multitenancy is considered the most complicating factor due to the reasons mentioned above.