Where Does the “Add to Campaign” Action Not Display in Salesforce? (Choose Three Options)

Add to Campaign Action Not Display - Salesforce

Question

Where does the “add to campaign” action not display in Salesforce? (Choose three options)

Answers

Explanations

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A. B. C. D.

Correct Answer: A, B, and D

The “add to campaign” action is not displayed on both lead home page and the contact home page.

Also, it doesn't show for the solution since it is not linked with campaigns as well.It shows on the reports where users have the option to add the list to a campaign.

Reference:

The "Add to Campaign" action in Salesforce allows users to add leads or contacts to a marketing campaign directly from the record detail page. However, there are some areas within Salesforce where this action does not display. The three options where the "Add to Campaign" action does not display are:

A. Lead home page: When viewing the list of leads or an individual lead record, the "Add to Campaign" action is not available.

B. Contact home page: Similarly, when viewing the list of contacts or an individual contact record, the "Add to Campaign" action is not available.

D. Solutions: The "Add to Campaign" action is not available in the Solutions area of Salesforce, which is where users can create and manage knowledge articles.

C. Reports: Although not explicitly mentioned in the question, it's worth noting that the "Add to Campaign" action is also not available when viewing reports. While it is possible to add leads or contacts to a campaign from a report, the "Add to Campaign" button will not appear on the report page itself. Instead, users will need to select the records they want to add to a campaign and use the "Add to Campaign" button from the list view or record detail page.

In summary, the "Add to Campaign" action is not available on the lead and contact home pages, in the Solutions area, and on report pages.