Remove Inactive Custom Panel
Question
An engineer is notified that the Cisco TelePresence MX800 that is registered in Cisco Unified Communications Manager shows an empty panel, and the Touch 10 shows a corresponding icon with no action when pressed.
Where does the engineer go to remove the inactive custom panel?
Answers
Explanations
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A. B. C. D.A.
In this scenario, the engineer is facing an issue with an inactive custom panel on a Cisco TelePresence MX800 system that is registered with Cisco Unified Communications Manager (CUCM). The Touch 10 is showing a corresponding icon with no action when pressed.
To remove the inactive custom panel, the engineer needs to access the In-Room Control Editor on the webpage of the MX800. The In-Room Control Editor is a web-based tool that allows engineers to create, edit, and delete custom panels on Cisco TelePresence endpoints.
To access the In-Room Control Editor, the engineer can follow these steps:
- Open a web browser and enter the IP address of the MX800 in the address bar.
- Log in to the MX800 using the appropriate credentials.
- Navigate to the In-Room Control Editor page.
- Locate the inactive custom panel that needs to be removed.
- Delete the inactive custom panel.
- Save the changes and exit the In-Room Control Editor.
Once the inactive custom panel has been removed, the Touch 10 should no longer show a corresponding icon with no action when pressed.
Option A, the Software Upgrades page in CUCM OS Administration, is not relevant to this issue as it is related to upgrading software on CUCM servers. Option C, the phone configuration page in CUCM Administration, is also not relevant as the issue is with a TelePresence system, not a phone. Option D, the SIP Trunk Security Profile page in CUCM Administration, is not relevant to this issue as it is related to SIP trunk security settings, which are not related to custom panels on TelePresence systems.
