Create a Bot from a FAQ Document | Microsoft Azure AI Services | AI-900 Exam

Create a Bot from a FAQ Document

Question

Which AI service should you use to create a bot from a frequently asked questions (FAQ) document?

Answers

Explanations

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A. B. C. D.

A

The correct answer is A. QnA Maker.

QnA Maker is a Microsoft Azure AI service that allows you to build conversational bots that can answer frequently asked questions (FAQs) by extracting the questions and answers from a variety of sources, such as FAQ documents, product manuals, or websites.

To create a bot using QnA Maker, you first need to provide a source of information, such as an FAQ document or a website URL. QnA Maker will then extract the questions and answers from the source and use machine learning algorithms to create a knowledge base. You can customize the knowledge base by adding or editing questions and answers, and you can also train the model to recognize similar questions and provide the appropriate answers.

Once you have created your knowledge base, you can use QnA Maker to deploy your bot to a variety of platforms, such as Microsoft Teams, Skype, or your own website. You can also integrate your bot with other AI services, such as Language Understanding (LUIS) or Text Analytics, to improve its functionality.

LUIS, on the other hand, is a natural language understanding service that allows you to add language understanding to your applications. It can help you understand the intent of a user's input and extract key phrases from it, but it does not specialize in answering frequently asked questions.

Text Analytics is a service that allows you to extract insights from unstructured text data, such as customer feedback or social media posts. It can help you identify topics, sentiment, and key phrases, but it is not specifically designed to create bots that answer FAQs.

Speech is a service that allows you to add speech recognition and synthesis capabilities to your applications, but it is not directly related to creating bots that answer FAQs.

Therefore, the correct answer to the question is A. QnA Maker.