Objects Not Supporting Business Process

B.

Business process in Salesforce is a tool that helps you automate your organization's processes by defining a set of stages and steps for specific objects. It helps to standardize the process and ensures that everyone is following the same process.

Out of the given options, all objects except for 'Solution' support the Business process. Here is a brief explanation of each object:

A. Lead: Leads are potential customers who have shown interest in your product or service. The Business process can be applied to the lead object to track the progress of a lead from initial contact to a closed deal or disqualified status.

B. Account: Accounts represent the organizations or companies that you are doing business with. You can apply a Business process to the account object to manage the customer lifecycle, such as onboarding, support, and renewal.

C. Opportunity: Opportunities represent potential sales deals. You can apply a Business process to the opportunity object to track the progress of a deal from the initial contact to a closed-won or closed-lost status.

D. Case: Cases represent customer service requests or issues. You can apply a Business process to the case object to manage the case lifecycle, such as triage, escalation, and resolution.

E. Solution: Solutions represent answers to common customer inquiries or issues. However, unlike other objects, the solution object does not support the Business process.

In summary, the Solution object does not support the Business process, while all other objects (Lead, Account, Opportunity, and Case) support it.