CompTIA Security+ Exam: Troubleshooting Email Attachment Issues

Troubleshooting Email Attachment Issues

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Question

Joe, a user, has been trying to send Ann, a different user, an encrypted document via email.

Ann has not received the attachment but is able to receive the header information.

Which of the following is MOST likely preventing Ann from receiving the encrypted file?

Answers

Explanations

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A. B. C. D.

B.

Based on the given information, it seems like Joe is able to send the header information of the email but not the encrypted attachment. This could be caused by several factors, but the most likely scenario is that there is an issue with the encryption process or the recipient's ability to decrypt the file.

Out of the options provided, the one that is most likely to be the culprit is C. Weak cipher suite. A cipher suite is a combination of cryptographic algorithms used to secure a network connection. If the encryption algorithm used by Joe to encrypt the attachment is not supported by Ann's email client, then she will not be able to decrypt and receive the attachment. This can happen if the cipher suite used by Joe is outdated, weak, or not supported by modern encryption standards.

Option A, Unencrypted credentials, refers to the scenario where Joe's email client is not properly configured to send encrypted emails. However, if Joe was able to send the header information of the email, it is unlikely that this is the cause of the issue.

Option B, Authentication issues, could also cause problems with email delivery, but it would be unrelated to the encryption of the attachment. Authentication issues usually happen when the email server or client fails to verify the identity of the sender, which could result in the email being marked as spam or blocked altogether.

Option D, Permission issues, is also unlikely to be the cause of the problem, as permission issues typically prevent users from accessing files or directories rather than preventing the delivery of an email attachment.

Therefore, the most likely reason that Ann is not able to receive the encrypted attachment is because of the weak cipher suite used by Joe.