CompTIA Security+ Exam Question: Human Resources Email Policy Violation

Why Was the Email Quarantined?

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Question

A member of the human resources department received the following email message after sending an email containing benefit and tax information to a candidate: 'Your message has been quarantined for the following policy violation: external potential_PII.

Please contact the IT security administrator for further details'

Which of the following BEST describes why this message was received?

Answers

Explanations

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A. B. C. D.

A.

The email message that the member of the human resources department received indicates that the email was quarantined due to a policy violation. The policy violation mentioned in the message is "external potential_PII." PII stands for Personally Identifiable Information, which refers to information that can be used to identify an individual. Examples of PII include social security numbers, driver's license numbers, and email addresses.

Option A, which states that the DLP (Data Loss Prevention) system flagged the message, is the BEST answer to the question. A DLP system is designed to prevent sensitive or confidential information from being leaked or lost. In this case, the DLP system likely detected that the email contained PII and flagged it for review by the IT security administrator.

Option B, which states that the mail gateway prevented the message from being sent to personal email addresses, is not relevant to the situation described in the question.

Option C, which states that the company firewall blocked the recipient's IP address, is also not relevant to the situation described in the question.

Option D, which states that the file integrity check failed for the attached files, is not relevant to the situation described in the question. There is no mention of attached files in the message that the member of the human resources department received.

In summary, the most likely reason why the member of the human resources department received the email message is that the DLP system flagged the email due to the presence of PII, and the email was quarantined for further review by the IT security administrator.