Essentials for New Lightning Experience Administrators

A.

The statement "It is advisable not to overwrite user records with new user data because it would prevent you from tracking a history of past users and the records associated to them" is true.

In Salesforce, user records contain important information such as the user's name, email, role, profile, and other settings. It is possible to update user records with new data, but doing so may cause you to lose important historical data associated with the user. For example, if a user changes roles or leaves the company, it is important to keep a record of their previous role or status, as well as any records that they owned or had access to.

By not overwriting user records, you can maintain a historical record of changes and track who made the changes. Salesforce provides audit trails that can be used to track changes to user records and other data in the system, but these audit trails are only available if the original data is not overwritten.

Therefore, it is advisable to create new user records for new users rather than updating existing records. This approach allows you to maintain a complete history of users and their associated records, which can be valuable for reporting and analysis purposes.