Which is a true statement about acceptance criteria?
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A. B. C. D.D.
Answer: D. Acceptance criteria should be agreed between the customer and the supplier.
Explanation:
Acceptance criteria are the specific conditions, standards, and requirements that must be met for a project deliverable to be accepted as completed. They are typically defined and agreed upon during the planning phase of the project and serve as a basis for testing and validating the deliverables.
Option A is incorrect because acceptance criteria are not used to produce the customer's quality expectations, but rather they are derived from the customer's quality expectations. The acceptance criteria are a set of measurable parameters or standards that are used to determine whether the deliverable meets the customer's expectations.
Option B is incorrect because acceptance criteria are meant to be specific and precise, and they should be clearly defined and measurable. Acceptance criteria should not be ambiguous or open to interpretation, as they serve as the basis for determining whether the deliverable is complete and meets the required standards.
Option C is incorrect because acceptance criteria can be changed, but any changes must be agreed upon by both the customer and the supplier. The acceptance criteria are a contractual agreement between the customer and the supplier, and any changes must be documented and communicated to all relevant parties.
Option D is the correct answer because acceptance criteria should be agreed upon by both the customer and the supplier. The acceptance criteria should be clearly defined, measurable, and aligned with the customer's quality expectations. The customer and supplier should work together to ensure that the acceptance criteria are realistic and achievable, and that they are reviewed and updated as necessary throughout the project.