Salesforce ADX-201 Exam: Understanding User Licenses

Active User Records and License Consumption

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An active user record consumes a license.

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The statement "An active user record consumes a license" is true in Salesforce.

In Salesforce, a user license controls what a user can see and do in the system. Each user must have a license assigned to them in order to access Salesforce.

When a user record is created, it consumes a license even if the user has not logged in to Salesforce. The user will continue to consume the license until the user record is deactivated or deleted.

There are various types of user licenses in Salesforce, such as Salesforce, Salesforce Platform, and Salesforce Community Cloud, each with different levels of access and functionality.

It's important for Salesforce administrators to manage user licenses carefully to ensure they are being used efficiently and not wasted on inactive users or users who do not require certain levels of access. Unused licenses can be reclaimed and assigned to other active users, reducing the need for additional licenses to be purchased.