Task Limitations | Salesforce Exam ADX-201 Essentials for New Lightning Experience Administrators

Task Limitations

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Question

What can a Task do that an Email Alert Cannot do? Choose 2 answers.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

AB.

The correct answers are A and C.

A) Tasks allow you to track the specific actions you plan to perform or have performed. Tasks are a way to track specific actions that need to be taken, such as following up on a customer request or scheduling a meeting. Tasks can be assigned to individuals, and their status can be updated as they are completed. This provides a way to keep track of progress and ensure that all necessary actions are taken.

C) Email Alerts allow you to track the specific actions you plan to perform or have performed. Email alerts can be set up to notify individuals when certain actions are taken or when specific criteria are met. For example, an email alert could be set up to notify a sales manager when a new lead is added to the system. This provides a way to stay informed about important events and take appropriate action.

B and D are incorrect answers.

B) Email Alerts cannot track specific actions. This is not true. Email alerts can be set up to track specific actions or criteria, as discussed in answer C.

D) Tasks cannot track specific actions. This is also not true. Tasks are specifically designed to track specific actions that need to be taken, as discussed in answer A.

In summary, Tasks and Email Alerts serve different purposes. Tasks are used to track specific actions that need to be taken or have been taken, while Email Alerts are used to notify individuals when specific actions or criteria are met.