Essentials for New Lightning Experience Administrators - Console Usage in SalesForce

Console Usage in SalesForce

Prev Question Next Question

Question

According to Sales Force, console is not for occasional users of SalesForce.

The console is best set up for users who view SalesForce for 3 or more hours a day.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B.

A.

The statement given in the question is true. According to Salesforce, the console is not designed for occasional users of Salesforce. The console is designed for users who spend three or more hours a day working in Salesforce.

Salesforce Console is a powerful tool designed for high volume sales or service organizations. It provides a unified view of customer data and related records, allowing users to efficiently manage multiple tasks at once. The console is optimized for users who require fast and easy access to multiple records and objects, and who need to work with large amounts of data.

For occasional users, the Salesforce Classic interface or the newer Lightning Experience interface might be more appropriate. These interfaces are designed to be more straightforward and user-friendly, with a simpler interface that allows users to quickly access the most important features and data.

In summary, the Salesforce console is best suited for power users who spend a significant amount of time working in Salesforce and require a more advanced interface to manage their work efficiently. For occasional users, other interfaces might be more appropriate.