Recommended Support Plan: Premier Support
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Question
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company plans to purchase an Azure subscription.
The company's support policy states that the Azure environment must provide an option to access support engineers by phone or email.
You need to recommend which support plan meets the support policy requirement.
Solution: Recommend a Premier support plan.
Does this meet the goal?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B.A
The Standard, Professional Direct, and Premier support plans have technical support for engineers via email and phone.
https://azure.microsoft.com/en-gb/support/plans/The recommended Premier support plan is designed to provide the highest level of support for Azure customers. It offers a dedicated technical account manager, 24/7 support with response times as low as 15 minutes for critical issues, and a wide range of support services such as advisory services, architecture guidance, and training.
Moreover, Premier support plan provides a guaranteed response time for critical issues through phone and email, which satisfies the company's support policy requirement. This plan also provides access to Azure engineers who can assist with technical issues and help with optimizing and managing the Azure environment.
Therefore, the recommended Premier support plan does meet the company's support policy requirement of providing an option to access support engineers by phone or email, making option A the correct answer.
