Recommended Support Plan for Azure Environment
Question
Your company plans to request an architectural review of an Azure environment from Microsoft.
The company currently has a Basic support plan.
You need to recommend a new support plan for the company. The solution must minimize costs.
Which support plan should you recommend?
Answers
Explanations
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A. B. C. D.A
The Premier support plan provides customer specific architectural support such as design reviews, performance tuning, configuration and implementation assistance delivered by Microsoft Azure technical specialists.
https://azure.microsoft.com/en-gb/support/plans/When it comes to support plans for Azure, Microsoft offers four different options: Basic, Standard, Professional Direct, and Premier. Each plan varies in the level of support provided and the cost associated with it.
In this scenario, the company currently has a Basic support plan and is looking to request an architectural review of their Azure environment from Microsoft. The question is asking which support plan should be recommended to minimize costs.
The Basic support plan provides access to billing and subscription management support, as well as Azure Service Health, which provides service incident information and maintenance schedules. However, it does not provide technical support or access to Azure experts.
The Standard support plan includes technical support and access to Azure experts for help with troubleshooting issues, as well as a guaranteed initial response time. It also includes Azure Advisor, which provides personalized recommendations for optimizing Azure resources. The cost for Standard support starts at $100 per month.
The Professional Direct support plan includes all the benefits of the Standard plan, as well as 24/7 technical support and an assigned technical account manager for personalized guidance. The cost for Professional Direct support starts at $1000 per month.
The Premier support plan is the highest level of support offered by Microsoft and includes all the benefits of the Professional Direct plan, as well as additional services such as proactive services, advisory services, and personalized training. The cost for Premier support varies depending on the specific services required.
Based on the scenario, it is clear that the company does not require the highest level of support offered by the Premier plan. The Developer plan, which is not listed as an option in the question, is designed for individuals or small teams who are developing applications on Azure and do not require technical support. This plan is not appropriate for the company's needs either.
Therefore, the recommended support plan to minimize costs while still providing technical support and access to Azure experts is the Standard plan.
