"Ways to Ensure Customers Are Not Charged Until In-Store Pickup | Microsoft Dynamics 365 Exam MB-700"

"Options for Delayed Charging for Online Orders with In-Store Pickup"

Question

A local bookstore plans to offer online ordering with in-store pickup by using a third-party e-commerce site.

Credit card authorizations are required for online sales.

You need to recommend options to ensure that customers who place online orders are not charged until the merchandise is picked up in the store.

What are three possible ways to achieve this goal? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Answers

Explanations

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A. B. C. D. E.

BCE.

The local bookstore plans to offer online ordering with in-store pickup and requires credit card authorization for online sales. The challenge is to ensure that customers are not charged until the merchandise is picked up in the store. Here are the possible solutions:

A. Pass a credit card token from Dynamics 365 Retail POS to e-commerce: This solution requires integrating Dynamics 365 Retail POS with the e-commerce site. When a customer places an order online, the e-commerce site captures the credit card information and sends it to Dynamics 365 Retail POS. The POS system generates a credit card token and returns it to the e-commerce site, which stores it in a secure manner. When the customer picks up the merchandise in the store, the POS system retrieves the token from the e-commerce site, uses it to authorize the payment, and completes the sale.

B. Pass sales data from e-commerce to Dynamics 365 Finance: This solution involves integrating the e-commerce site with Dynamics 365 Finance. When a customer places an order online, the e-commerce site captures the credit card information and creates a sales order. The sales order is then passed to Dynamics 365 Finance, where it is held in a pending status until the customer picks up the merchandise in the store. Once the merchandise is picked up, the sales order is released, and the payment is authorized.

C. Configure Dynamics 365 Finance and Dynamics 365 Retail: This solution requires configuring Dynamics 365 Finance and Dynamics 365 Retail to work together seamlessly. When a customer places an order online, the e-commerce site creates a sales order in Dynamics 365 Retail. The sales order is then automatically synchronized with Dynamics 365 Finance, where it is held in a pending status until the customer picks up the merchandise in the store. Once the merchandise is picked up, the sales order is released, and the payment is authorized.

D. Replace e-commerce with a link to Dynamics 365 Retail POS so users can enter their own credit card data: This solution involves using a web page that links directly to Dynamics 365 Retail POS. When a customer places an order online, they are redirected to the web page, where they can enter their credit card information directly into the POS system. Once the merchandise is picked up in the store, the payment is authorized, and the sale is completed.

E. Pass a credit card token from e-commerce to Dynamics 365 Retail POS: This solution requires integrating the e-commerce site with Dynamics 365 Retail POS. When a customer places an order online, the e-commerce site captures the credit card information and creates a credit card token. The credit card token is then passed to Dynamics 365 Retail POS, where it is held in a pending status until the customer picks up the merchandise in the store. Once the merchandise is picked up, the credit card token is used to authorize the payment, and the sale is completed.

In summary, there are different options to ensure customers are not charged until the merchandise is picked up in the store, including integrating Dynamics 365 Retail POS with the e-commerce site, passing sales data from e-commerce to Dynamics 365 Finance, configuring Dynamics 365 Finance and Dynamics 365 Retail, using a web page that links directly to Dynamics 365 Retail POS, or passing a credit card token from e-commerce to Dynamics 365 Retail POS. The best solution will depend on the specific needs and requirements of the local bookstore.