A newly appointed CIO has issued a new IT strategic plan.
Which of the following would be the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the plan?
Click on the arrows to vote for the correct answer
A. B. C. D.B.
When a new IT strategic plan is issued by a CIO, it is important to ensure that the IT management team is held accountable for delivering the plan. To achieve this, the most effective approach would be to revise the managers' performance goals to include key objectives. This will ensure that the IT management team understands the importance of the IT strategic plan and what they need to do to achieve the desired outcomes.
Let's explore each of the answer options in detail to understand why revising managers' performance goals is the most effective approach:
A. Provide management training on IT strategic objectives: While training on IT strategic objectives is useful, it may not be the most effective way to ensure accountability. The IT management team may already have the necessary skills and knowledge to execute the plan, and training may not address the issue of accountability.
B. Revise the managers' performance goals to include key objectives: This is the most effective approach as it clearly communicates expectations and makes managers accountable for the success of the plan. Including key objectives in performance goals also ensures that they are prioritized and receive the necessary attention from the management team.
C. Enforce disciplinary action for managers if the plan is not delivered: This approach may create a culture of fear and may not necessarily result in better performance. It is important to focus on creating a positive environment that encourages accountability and fosters a sense of ownership among the management team.
D. Update the IT balanced scorecard with key objectives: While updating the IT balanced scorecard is useful, it may not be enough to ensure accountability. It is important to clearly communicate expectations and ensure that managers are aware of the consequences of not delivering on the plan.
In summary, revising managers' performance goals to include key objectives is the most effective approach to ensure that the IT management team is held accountable for the delivery of the IT strategic plan. This approach ensures that managers understand the importance of the plan, prioritizes key objectives, and fosters a sense of ownership and accountability among the management team.