Following a major IT incident that resulted in a loss to the enterprise, a CIO is preparing for a meeting with the board of directors to discuss what may have failed internally.
Which of the following should the CIO do FIRST to provide assurance to the board?
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A. B. C. D.B.
In the given scenario, the CIO is preparing to meet with the board of directors after a major IT incident has caused a loss to the enterprise. The primary objective of the meeting is to identify what went wrong and provide assurance to the board regarding the measures being taken to prevent such incidents from occurring again in the future.
Out of the given options, the FIRST thing the CIO should do is to review the incident response policy (option C). Incident response policy outlines the steps and procedures to be followed in the event of an IT incident, including the identification, containment, analysis, and recovery from the incident. By reviewing the incident response policy, the CIO can determine whether the policy was appropriately followed or whether any gaps or deficiencies exist in the policy that need to be addressed.
Reviewing the incident response policy is important for several reasons. Firstly, it helps to identify any issues that may have contributed to the incident and can be used as a basis for improvement. Secondly, it demonstrates to the board that the enterprise has a defined and documented process for dealing with IT incidents. This can provide the board with the assurance that the enterprise is prepared to handle any future incidents that may occur.
Once the incident response policy has been reviewed, the CIO can move on to the other options provided. Reviewing the IT control environment (option A) is important to ensure that the enterprise's IT systems are secure and reliable. Ensuring IT and enterprise risk management alignment (option B) is necessary to identify and mitigate risks associated with IT operations. Verifying continuous monitoring is being performed (option D) is important to ensure that any issues or incidents are identified promptly.
In conclusion, the FIRST thing the CIO should do to provide assurance to the board is to review the incident response policy. This will provide the necessary insight into what may have gone wrong, demonstrate that the enterprise is prepared to handle future incidents, and provide a basis for improvement.