A user updated an iOS smartphone and is now having issues connecting to the Internet.
The phone shows 1x for signal strength while making calls.
Which of the following are the MOST likely causes of these issues? (Choose two.)
Click on the arrows to vote for the correct answer
A. B. C. D. E. F.BC.
Based on the scenario provided, the user updated their iOS smartphone and is having trouble connecting to the internet. The phone is showing 1x for signal strength while making calls. The two most likely causes of these issues are:
Slow Data Speeds: When a smartphone is updated, it can sometimes cause issues with the device's network settings. This can result in slow data speeds and difficulty connecting to the internet. In this case, the phone is showing 1x for signal strength, which indicates that the phone is connecting to a 2G network, which is slower than a 3G or 4G network. This could be due to network congestion or a problem with the device's cellular network settings.
Baseband: The baseband is the part of the smartphone that controls the cellular radio, which enables the device to connect to a cellular network. When a smartphone is updated, it can sometimes cause issues with the device's baseband. This can result in the phone showing 1x for signal strength while making calls, which indicates that the phone is not able to connect to a 3G or 4G network. This could be due to a software glitch or a hardware problem with the device's baseband.
Therefore, the two most likely causes of the issues are slow data speeds and baseband problems.