How to Fix RAM Issue on a Computer with 32-bit Windows OS

Troubleshooting RAM Issue on a Computer with 32-bit Windows OS

Question

A customer built a computer with the following specifications: -> Single hexa-core processor -> 8GB DDR4 memory -> 256GB SSD drive -> Built-in graphics card -> 32-bit Windows OS -> Audio editing software The computer seems to be working, but the OS reports only 3.5GB of RAM is available.

Which of the following would correct the issue?

Answers

Explanations

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A. B. C. D.

B.

The issue here is that the computer has 8GB of DDR4 memory installed, but the 32-bit Windows OS can only address up to a maximum of 4GB of RAM. This is due to the limitations of the 32-bit architecture, which can only support a maximum of 4GB of memory address space.

Therefore, the correct answer to the question is option B - Install a 64-bit version of Windows OS. This would allow the computer to address more than 4GB of RAM and make the full 8GB available to the system.

Option A - Installing 16GB DDR4 memory, would not solve the problem since the 32-bit OS can still only address up to 4GB of RAM.

Option C - Installing dual hexa-core processors, would not solve the problem either since it would not address the issue of limited RAM address space.

Option D - Installing a 512GB SSD drive, would not solve the issue since it is not related to the amount of RAM available.

In summary, to make the full 8GB of DDR4 memory available in the system, the customer needs to install a 64-bit version of the Windows operating system.