A technician needs to install additional memory in a server to help resolve performance issues.
Which of the following should the technician do FIRST?
Click on the arrows to vote for the correct answer
A. B. C. D.B.
The correct answer is B. Follow change management procedures.
Explanation: Before making any changes to a server, it is essential to follow proper change management procedures. These procedures help ensure that the change is properly documented, tested, and approved before implementation. Following change management procedures can help prevent unintended consequences such as system downtime, data loss, or security breaches.
Performing an impact analysis (answer A) is also an essential step in making changes to a server. An impact analysis involves reviewing the potential effects of a change on the system and its users. However, it should be done after following change management procedures, as it helps identify the potential risks and consequences of the change.
Installing additional memory (answer C) may seem like the most logical step to resolve performance issues, but it should be done after following change management procedures. Otherwise, the change may cause system instability or other issues.
Updating system firmware (answer D) is also an essential step in maintaining server performance and security. However, it should be done after following change management procedures, as it involves making changes to the system's core components, and it may cause unexpected issues.