Enable Review Flag for All Cases
Question
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You are configuring a business process flow for a case entity.
All cases must be flagged for review.
You need to complete configuration of the business process flow.
Solution: For a new action named Ready for review, disable the As a business process flow action step option.
Does the solution meet the goal?
Answers
Explanations
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A. B.B.
The solution presented is not sufficient to meet the goal of flagging all cases for review. Disabling the "As a business process flow" option for the "Ready for review" action step does not provide any mechanism for flagging cases for review.
The "As a business process flow" option is used when defining an action step that should be processed as part of the business process flow. If this option is disabled, the action step will not be processed as part of the business process flow and will be treated as a standalone action.
To flag cases for review, a more appropriate solution would be to add a new field to the case entity, such as a checkbox field named "Flag for Review". Then, modify the business process flow to include a step that updates this field to "True" when the case reaches the "Ready for review" stage. This can be accomplished using a "Update a record" action step and specifying the "Flag for Review" field as the field to be updated.
Therefore, the correct answer is B. No.
