Determining Pilot Project Success

B.

The BEST method to confirm whether a pilot project was successful is to assess the results of the pilot project against the expected performance outcomes. This is answer option C.

Explanation: Pilot projects are small-scale experiments used to test and validate the feasibility of new technology, process, or system within an organization. They serve as a preliminary step to a full-scale implementation, allowing for adjustments and improvements before deploying on a larger scale.

To determine the success of a pilot project, it is essential to evaluate the results against the expected performance outcomes. The expected performance outcomes should be established before the pilot project begins, and they should align with the overall goals and objectives of the organization.

Evaluating whether the pilot project achieved planned schedule and cost, as suggested in answer option A, is not enough to determine the success of the project. While staying within schedule and budget is important, it does not necessarily mean that the project achieved the intended outcomes or provided value to the organization.

Reviewing the metrics recorded in the IT balanced scorecard, as suggested in answer option B, is also not the best method to confirm the success of a pilot project. The IT balanced scorecard is a strategic tool used to measure the effectiveness of IT investments and their impact on business outcomes. However, it may not capture all the relevant performance indicators for a pilot project.

Determining whether the pilot aligns with the as-is enterprise architecture (EA), as suggested in answer option D, is also not the best method to confirm the success of a pilot project. While alignment with the EA is important for larger-scale implementations, it does not necessarily indicate the success of a pilot project.

Therefore, the best method to confirm whether a pilot project was successful is to assess the results of the pilot project against the expected performance outcomes, as suggested in answer option C. This approach ensures that the project has met its objectives and provided value to the organization.