You can map a custom lead field to only one of the following objects at a single instance? (Choose all that apply.)
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A. B. C. D.ABD.
In Salesforce, custom lead fields can be mapped to several objects to enable the data to be shared across various records. However, a custom lead field can only be mapped to one object at a time.
When mapping custom lead fields to an object, it is essential to consider the business process and the relationships between the objects. The available objects to map custom lead fields to in Salesforce Lightning Experience are:
A. Account: The Account object represents a customer or a company with whom a business has a relationship. Mapped custom lead fields on the Account object can provide a comprehensive view of a customer's activities, interactions, and engagement.
B. Contacts: The Contacts object represents an individual who has a business relationship with the company. Mapped custom lead fields on the Contact object can provide a more detailed view of a customer's preferences, interests, and activities.
C. Cases: The Cases object represents a customer's request for support or assistance. Mapped custom lead fields on the Cases object can provide additional information about the customer's request, enabling customer service teams to provide more personalized support.
D. Opportunities: The Opportunities object represents a potential sale to a customer. Mapped custom lead fields on the Opportunities object can provide sales teams with valuable insights into a customer's interests, preferences, and activities, enabling them to tailor their sales pitch accordingly.
Therefore, the correct answers to this question are A. Account, B. Contacts. You can map a custom lead field to either the Account object or the Contacts object, but not both simultaneously.