Salesforce CRT211 Exam: Delegated Administrators Capabilities

Delegated Administrators Capabilities

Question

SIMULATION - Describe what Delegated Administrators CAN do:

Explanations

See the solution below.

1

Create and edit users 2

Reset passwords 3

Create default sales teams 4

Create personal groups for users 5

Assign users to profiles 6

Login as a user who has granted login access.

Delegated Administrators are users who are granted specific administrative privileges within a Salesforce org by a System Administrator. These privileges allow them to perform certain administrative tasks and manage records on behalf of other users. Here's a detailed explanation of what Delegated Administrators can do:

  1. Manage Users and Profiles: Delegated Administrators can create, edit, and deactivate user accounts. They can also assign or revoke permission sets and profiles to users.

  2. Manage Records: Delegated Administrators can view, create, edit, and delete records for any user they are assigned to manage. They can also transfer record ownership between users.

  3. Manage Custom Objects: Delegated Administrators can create, edit, and delete custom objects, fields, and relationships. They can also define object-level and field-level security.

  4. Manage Reports and Dashboards: Delegated Administrators can create, edit, and delete reports and dashboards for the users they are assigned to manage.

  5. Manage Email Templates and Approval Processes: Delegated Administrators can create, edit, and delete email templates and approval processes.

  6. Manage Custom Settings: Delegated Administrators can create, edit, and delete custom settings.

  7. Manage Communities: Delegated Administrators can manage users and content in a Salesforce community.

It's important to note that Delegated Administrators can only perform the tasks they are specifically authorized to do by the System Administrator. They do not have full administrative privileges like the System Administrator does.