A medical device company invites you as a Solution Architect to help with their new Power Platform internal applications.
You know a little about medical devices and need to discover information about the business and its processes.
What typical steps should you take during a discovery process?
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A. B. C. D. E.Correct Answers: A, C and E
When an organization seeks your help as Power Platform Solution Architect, you need to spend some time discovering the business, processes, needs, and customers.
During discovery, you learn about the company, their current solutions, their vision for the new applications, needs, processes, and their customers or solution users.
You can learn about their business from open information sources.
Also, you can ask for demos of their current applications.
The best way to collect information about the project and the company's needs is to organize workshops with the targeted group of people involved in the project.
Your main tool should be the question “Why?” - Why do you need this new solution? Or Why do you think the Power Platform is the best choice for your solution? These types of open-ended questions should help you to understand the company's needs and expectations.
To have a firsthand view of the company's operations, ask to shadow the users of the systems.
Job shadowing helps the better understanding of the user's needs and expectations.
Options B and D are incorrect because such information is not helpful for your discovery except if you are dealing with the projects requiring this type of knowledge.
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As a Solution Architect working with a medical device company, the discovery process is a crucial first step in understanding the business and its processes to provide appropriate solutions that meet the company's specific needs. The discovery process typically involves several steps, which can include the following:
Understand the Company's Business and Goals: The first step in the discovery process is to understand the company's business, the products or services they offer, their market share, their customer base, and their overall goals. This understanding will help the Solution Architect determine the scope of the project and identify areas where Power Platform solutions can be implemented to support business objectives.
Identify Stakeholders: It is essential to identify the key stakeholders involved in the project, such as business owners, end-users, IT personnel, and any other relevant personnel. This step helps to ensure that everyone's requirements are taken into account, and the resulting solution is tailored to meet their needs.
Organize Workshops: Once stakeholders have been identified, workshops can be organized with the relevant groups of people involved in the project. These workshops can be used to gather information, identify pain points, and brainstorm solutions. The Solution Architect can use this information to create a comprehensive picture of the business processes and identify areas where Power Platform solutions can be implemented.
Job Shadowing: Job shadowing different users is another way to gain insight into the company's processes. The Solution Architect can observe how end-users work, identify challenges they face, and gather information on how they would like to see the process improved. This information can then be used to develop solutions that meet their specific needs.
Request a Demo of their Current Solution: A demo of the current solution is another way to understand how the company currently operates. This can help the Solution Architect identify areas where Power Platform solutions can be implemented to enhance the current processes.
Research the Company's Competitors: While it is not directly relevant to Power Platform solutions, researching the company's competitors can help the Solution Architect understand the market and identify areas where the company can differentiate itself from its competitors.
In conclusion, the discovery process is an essential step in understanding the business and its processes to provide appropriate solutions that meet the company's specific needs. This process typically involves a combination of techniques, including understanding the company's business and goals, identifying stakeholders, organizing workshops, job shadowing, requesting a demo of the current solution, and researching competitors.