Typical Steps for a Discovery Process
Question
A medical device company invites you as a Solution Architect to help with their new Power Platform internal applications.
You know a little about medical devices and need to discover information about the business and its processes.
What typical steps should you take during a discovery process?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D. E.Correct Answers: A, C and E
When an organization seeks your help as Power Platform Solution Architect, you need to spend some time discovering the business, processes, needs, and customers.
During discovery, you learn about the company, their current solutions, their vision for the new applications, needs, processes, and their customers or solution users.
You can learn about their business from open information sources.
Also, you can ask for demos of their current applications.
The best way to collect information about the project and the company's needs is to organize workshops with the targeted group of people involved in the project.
Your main tool should be the question “Why?” - Why do you need this new solution? Or Why do you think the Power Platform is the best choice for your solution? These types of open-ended questions should help you to understand the company's needs and expectations.
To have a firsthand view of the company's operations, ask to shadow the users of the systems.
Job shadowing helps the better understanding of the user's needs and expectations.
Options B and D are incorrect because such information is not helpful for your discovery except if you are dealing with the projects requiring this type of knowledge.
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As a solution architect, the first step in any project is to gather information about the business and its processes. This process is known as discovery, and it involves several typical steps that can help you to gain a better understanding of the business and its requirements. Let's explore these steps in more detail:
Organize Workshops: One of the most important steps is to organize workshops with the targeted groups of people involved in a project. This will help you to understand the business requirements and identify any gaps in the current processes. By conducting workshops, you can also identify the key stakeholders and decision-makers who will be involved in the project.
Ask for Demo of Current Solution: You should ask for a demo of their current solution. This will help you to understand the existing technology stack and identify any limitations or issues that need to be addressed in the new solution. By reviewing the existing solution, you can also identify any potential opportunities for improvement.
Job Shadowing: Another effective approach is job shadowing different users. This involves observing how different users interact with the existing systems and processes. This will give you a better understanding of the business processes and help you to identify any areas where the new solution can provide value.
Identify Closest Competitors: You may want to ask for a list of the closest competitors in the industry. This will help you to understand the competitive landscape and identify any key differentiators that need to be incorporated into the new solution.
Research Stock Performance: While it may be helpful to research the company's stock performance for the last five years, this is not a typical step in the discovery process. It is more important to focus on understanding the business processes and requirements to design a solution that meets their needs.
In summary, the discovery process involves several typical steps, including organizing workshops, asking for a demo of the current solution, job shadowing, identifying closest competitors, and researching the business processes and requirements. By following these steps, you can gain a better understanding of the business and design a solution that meets their needs.
