Remove Unavailable Product from Product Catalog | Dynamics 365 Sales Administrator Guide

Removing Unavailable Product from Product Catalog

Question

You are a Dynamics 365 Sales administrator for an organization.

The organization is no longer going to sell a product in the product catalog.

You need to ensure that the product is no longer available for selection by sales staff.

What should you do?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C.

A.

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/retire-product

As a Dynamics 365 Sales administrator, you can ensure that a product is no longer available for selection by sales staff by retiring the product. Retiring a product will remove it from the product catalog, and it will no longer be available for selection by sales staff.

Editing the name of the product or deleting the product entirely are not the appropriate actions to take in this scenario. Editing the name of the product will not remove it from the product catalog, and sales staff will still be able to select it. Deleting the product entirely will remove it from the product catalog, but it will also remove any historical data associated with the product, such as sales orders and invoices.

Therefore, the correct answer is A. Retire the product. By retiring the product, you can ensure that it is no longer available for selection by sales staff, while still preserving any historical data associated with the product.