You are an administrator for Dynamics 365 for Sales.
You need to ensure that a user can install and configure the Social Selling Assistant.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Click on the arrows to vote for the correct answer
A. B. C. D.CD.
https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/mt793319(v=crm.8)The Social Selling Assistant is an add-on app that can be installed and configured within Dynamics 365 for Sales. To ensure that a user can install and configure the Social Selling Assistant, there are two actions that need to be performed.
Answer B is the first correct action: Assign the user a license for Microsoft Dynamics 365 (online) or Microsoft Social Engagement. The Social Selling Assistant is a feature that requires either a Dynamics 365 or Microsoft Social Engagement license to be assigned to the user. Without one of these licenses, the user will not be able to install and configure the Social Selling Assistant.
Answer A is not correct: Grant the user the sales manager role. While the sales manager role provides access to many features and capabilities within Dynamics 365 for Sales, it does not specifically grant the ability to install and configure the Social Selling Assistant. Assigning the sales manager role alone will not enable the user to access the Social Selling Assistant.
Answer C is not necessary and therefore not correct: Assign the user a license for both Microsoft Dynamics 365 (online) and Microsoft Social Engagement. While the Social Selling Assistant can be used in conjunction with Microsoft Social Engagement, assigning both licenses is not necessary to install and configure the Social Selling Assistant within Dynamics 365 for Sales. Assigning either a Dynamics 365 or Microsoft Social Engagement license will be sufficient.
Answer D is not correct: Grant the user the system administrator or system customizer role. While both the system administrator and system customizer roles provide extensive access to the Dynamics 365 platform, they are not required to install and configure the Social Selling Assistant. These roles are more suited for system-level configuration and administration, rather than app-specific configuration like the Social Selling Assistant.