Enterprise IT Governance: Prioritizing IT-Enabled Business Investments

Importance of Considering Ongoing Maintenance Costs

Question

An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments.

Which of the following should be the enterprise's FIRST course of action?

Answers

Explanations

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A. B. C. D.

C.

The enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. To address this concern, the enterprise should take the following steps:

C. Mandate an enterprise architecture review with business stakeholders.

Explanation:

An enterprise architecture review with business stakeholders would help ensure that all IT-enabled business investments align with the organization's overall strategy and goals. During the review, the enterprise should assess the current state of its IT systems and identify areas where improvements can be made to reduce maintenance costs while still supporting the organization's objectives.

The review process should include an assessment of the current and potential future costs of maintaining IT systems. The review should also identify areas where investments in new technologies or process improvements can reduce maintenance costs.

The enterprise architecture review should involve business stakeholders to ensure that IT investments align with the organization's overall strategy and goals. This approach would help the enterprise identify investments that provide the most significant value to the organization while also reducing maintenance costs.

Therefore, the best course of action for the enterprise would be to mandate an enterprise architecture review with business stakeholders to address the issue of ongoing maintenance costs not being considered when prioritizing IT-enabled business investments.