The BEST time to identify metrics to measure the performance of an IT-enabled investment is during:
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A. B. C. D.D.
The BEST time to identify metrics to measure the performance of an IT-enabled investment is during business case development (Option D).
The business case is a key component of the investment decision-making process. It outlines the expected benefits of the investment, including both quantitative and qualitative metrics, as well as the costs and risks involved. By identifying metrics to measure the performance of the investment during the business case development phase, stakeholders can assess whether the investment is likely to deliver the expected benefits and whether it is worth the cost and risks involved.
During the investment feasibility analysis (Option A), stakeholders evaluate the potential of the investment to meet organizational goals and objectives, including an assessment of the financial, technical, and operational feasibility of the investment. However, metrics are typically not identified at this stage.
During project initiation (Option C), the project is formally launched, and the project team is assigned. While this is an important stage in the investment process, it is not the best time to identify metrics. At this stage, the focus is on defining project scope, objectives, and deliverables.
During system implementation (Option B), the project team is focused on deploying and integrating the IT-enabled investment into the organization. While metrics may be developed and refined during this stage, it is not the BEST time to identify them, as some benefits may not be realized until after the system has been fully implemented and integrated.
Therefore, the BEST time to identify metrics to measure the performance of an IT-enabled investment is during business case development (Option D), as this allows stakeholders to assess the potential benefits, costs, and risks of the investment and determine whether it is worth pursuing.