Cloud Kicks wants to integrate back-end systems with Salesforce. They track the 'Shoe of the Month' product shipments to each customer and the associated tracking information is stored in a back-end tracking system.
Which set of objects are critical for this integration?
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A. B. C. D. E.E
To integrate the back-end tracking system with Salesforce for Cloud Kicks, the critical objects required are as follows:
Answer: E. Custom object "Status," Opportunity, Product
Explanation:
Custom object "Status": This object is crucial for tracking the Shoe of the Month product shipments to each customer. It likely contains fields such as shipment status, tracking number, delivery date, and other relevant information. By creating a custom object, Cloud Kicks can store and manage the tracking information from the back-end system within Salesforce.
Opportunity: The Opportunity object in Salesforce represents a potential sale or deal. In this scenario, Cloud Kicks can utilize the Opportunity object to track and manage the sales process associated with the Shoe of the Month product. It allows them to capture details such as the customer, expected revenue, close date, and other relevant information related to the sales opportunity.
Product: The Product object in Salesforce is used to define and manage the products or services offered by a company. In this case, Cloud Kicks can use the Product object to store information about the Shoe of the Month product, including its name, description, pricing, and any other product-related details.
By integrating the custom object "Status" with Opportunity and Product, Cloud Kicks can establish a comprehensive system for tracking and managing the Shoe of the Month product shipments within Salesforce. This integration enables them to streamline their sales process, monitor shipment statuses, and associate the relevant tracking information with the corresponding opportunities and products.