Functional Requirements for White Gloves' Mobile App and Web Portal

Correct Answers: A, C and F

The project requirements are divided into two groups: functional and non-functional.

The functional requirements define what the system should do and behave like if you push the save button, the system saves the document.

The non-functional requirements describe the system's properties that support system behavior, like saving the document should not take more than 3 seconds on average.

The typical non-functional requirements include regulatory, compliance, privacy, performance specifications, recovery time, availability, etc.

Option A is correct because creating an order for a spare part on the mobile app is the app's behavior functional requirement.

Option C is correct because the number of login attempts is the portal's behavior functional requirement.

Option F is correct because the requirement for a confirmation email is the system's functional requirement.

Option B is incorrect because the requirement for the user-friendly interface is a non-functional requirement.

Option E is incorrect because the requirement for operating systems is a non-functional requirement.

Option D is incorrect because the requirement for the portal response time is a performance non-functional requirement.

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Sure, I can explain each of the functional requirements that White Gloves has asked you to implement for their Power Platform solutions:

A. The technician should be able to order a spare part using their mobile app: This requirement is related to the new mobile app that the company is developing for their repair team. The app should allow technicians to order spare parts when they need them, ensuring that they can complete their repairs in a timely and efficient manner.

B. The mobile application interface should be user friendly: This requirement is related to the mobile app's user interface (UI). It means that the app should be easy to use and navigate for technicians who may not be tech-savvy. A user-friendly UI is crucial for ensuring that technicians can quickly access the features they need to perform their work without getting frustrated or making mistakes.

C. The user should have three attempts to log in to the portal: This requirement is related to the web portal that the company is updating. It means that the portal should have a security mechanism that allows users to attempt to log in three times before being locked out. This approach helps to prevent unauthorized access to the portal while also allowing legitimate users some flexibility in case they forget their login credentials.

D. The portal response time should be less than 2 seconds: This requirement is also related to the web portal. It means that the portal should be designed to respond quickly to user requests. A fast response time is crucial for ensuring that users can access the information they need in a timely manner, which is especially important for a business like White Gloves that needs to manage repairs and maintenance requests efficiently.

E. The mobile application should run on iOS and Android: This requirement is related to the mobile app. It means that the app should be designed to work on both iOS and Android devices, which are the two most popular mobile operating systems. Ensuring that the app works on both platforms helps to maximize its potential user base and makes it more convenient for technicians to use regardless of their device preference.

F. The solution must send a confirmation email after a spare part order is placed: This requirement is related to the spare parts ordering functionality in the mobile app. It means that the app should send a confirmation email to the technician who placed the order to ensure that they know that their order has been received and is being processed. A confirmation email is an essential feature for any application that involves financial transactions or orders to ensure that the user knows that their request has been received and is being actioned.

In summary, these functional requirements are essential for ensuring that the Power Platform solutions for White Gloves are user-friendly, efficient, and secure. By implementing these requirements, you can help the company to manage its repair and maintenance operations more effectively and efficiently, resulting in higher customer satisfaction and a more productive workforce.