CompTIA CTT+ Exam TK0-201: Instructor Tips for Understanding Learners' Questions

Tips for Understanding Learners' Questions

Question

A learner is asking a question but the instructor does not clearly understand what the learner is asking.

Which of the following should the instructor do?

Answers

Explanations

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A. B. C. D.

D.

In this scenario, the instructor does not clearly understand the question that the learner is asking. It is essential to clarify the question to ensure that the instructor provides accurate and relevant information to the learner.

Option A: Ask the learner to see the instructor during a break Asking the learner to see the instructor during a break is not an ideal option because it does not address the immediate need of the learner to understand the topic. It is better to clarify the question as soon as possible to ensure that the learner receives the necessary information in a timely manner.

Option B: Answer the question as the instructor understood it Answering the question as the instructor understood it is not a recommended option because it can lead to miscommunication and misunderstanding. The learner may not get the answer to the question that they intended to ask, and this can lead to confusion and frustration.

Option C: Ask another learner if they understood the question Asking another learner if they understood the question is not an effective option because it does not address the needs of the learner who asked the question. It is important to clarify the question with the learner who asked it to ensure that they receive the necessary information.

Option D: Ask the learner to repeat the question Asking the learner to repeat the question is the best option in this scenario. It will allow the instructor to clarify the question and ensure that they provide accurate and relevant information to the learner. The instructor can also ask follow-up questions to gain a better understanding of the learner's needs and provide a more comprehensive answer.

In summary, the best option for the instructor is to ask the learner to repeat the question to clarify the question and ensure that they provide accurate and relevant information to the learner.