An enterprise wants to implement an IT governance framework to ensure enterprise expectations of IT are met.
Which of the following would be the MOST beneficial outcome of implementing the framework?
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A. B. C. D.D.
Implementing an IT governance framework is a critical step for organizations that want to ensure that their IT services align with their business goals and objectives. The framework provides a structured approach to IT governance that helps organizations to manage IT-related risks, ensure compliance with relevant regulations, and optimize the use of IT resources.
Regarding the given options, let's discuss the most beneficial outcome of implementing the framework for an enterprise.
A. Optimization of IT performance: Optimizing IT performance is one of the primary objectives of IT governance. The framework helps organizations to establish best practices and guidelines for IT service delivery, which in turn leads to improved performance. IT governance ensures that IT services are delivered efficiently and effectively, leading to increased productivity and customer satisfaction.
B. Development of IT policies: Developing IT policies is an essential component of IT governance. The policies define the rules and procedures that govern IT operations and ensure compliance with relevant laws and regulations. The development of IT policies is critical for risk management and helps organizations to avoid legal and financial penalties.
C. Creation of an IT balanced scorecard: An IT balanced scorecard is a tool used to measure and evaluate IT performance against the organization's strategic goals and objectives. The balanced scorecard helps to align IT objectives with business objectives and provides a mechanism for monitoring progress towards achieving these goals.
D. Establishment of key IT risk indicators: Establishing key IT risk indicators is another crucial aspect of IT governance. These indicators are used to monitor and measure IT risks and ensure that appropriate controls are in place to mitigate these risks. The establishment of key IT risk indicators helps organizations to identify potential threats and vulnerabilities and implement measures to minimize the impact of any security incidents.
Considering the above options, the MOST beneficial outcome of implementing the IT governance framework would be (A) Optimization of IT performance. While all options are essential for successful IT governance, optimizing IT performance will have the most significant impact on the organization's overall effectiveness and efficiency. By optimizing IT performance, an enterprise can improve customer satisfaction, reduce costs, and increase revenue.