Addressing New Demands in the IT Department
Question
An IT team is having difficulty meeting new demands placed on the department as a result of a major and radical shift in enterprise business strategy.
Which of the following the CIO's BEST course of action to address this situation?
Answers
Explanations
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A. B. C. D.C.
In this scenario, the IT team is struggling to meet the new demands placed on them as a result of a significant and radical shift in enterprise business strategy. The CIO must take action to address this situation effectively.
A. Review the current IT strategy: This option is a good starting point as the CIO can review the current IT strategy to identify areas that may require adjustment. The CIO can assess whether the current strategy aligns with the new business strategy, identify areas that require improvement, and establish a new strategy that reflects the current requirements. This option may not be sufficient on its own, but it is an essential first step in addressing the situation.
B. Utilize third parties for non-value-added processes: While outsourcing can be a viable option, it may not always address the fundamental issues. In this case, the problem is not necessarily about capacity, but rather the alignment of the IT department with the new business strategy. Outsourcing non-value-added processes may provide some temporary relief, but it does not address the root cause of the issue.
C. Align the business strategy with the IT strategy: This option is a crucial step in addressing the situation effectively. The CIO should work with the business leaders to understand the new business strategy and align it with the IT strategy. By doing so, the IT team will have a clear understanding of their role in the new strategy, and they can adjust their processes and resources accordingly. This approach ensures that IT resources are focused on supporting business objectives and delivering value.
D. Review the IT risk appetite: While risk management is an essential component of IT governance, it may not be directly related to the current situation. The CIO may need to review the IT risk appetite to ensure that it aligns with the new business strategy, but this should be done in conjunction with aligning the business strategy with the IT strategy.
In conclusion, the BEST course of action for the CIO in this situation would be to review the current IT strategy and align it with the new business strategy. This approach ensures that the IT team is focused on delivering value to the business and can adapt to the changing business landscape.
