Based solely on the role hierarchy a manager can do all of the following EXCEPT:
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A. B. C. D.C.
Based solely on the role hierarchy, a manager can do the following:
A. View, edit, delete, and transfer his/her and his/her subordinates records: This is true. A manager has access to his/her own records and also to the records of all subordinates who are at or below his/her level in the role hierarchy. This means that a manager can view, edit, delete, and transfer the records of his/her subordinates.
B. Extend sharing on both his/her and his/her subordinate's records: This is also true. A manager has the ability to extend sharing on his/her own records as well as on the records of his/her subordinates. This means that a manager can grant access to records to other users who are not in the role hierarchy, such as colleagues from another department.
C. View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates: This statement is also true. A manager has access to all the folders, including reports, documents, and email templates, that his/her subordinates have access to.
D. View records his subordinate does not own but can view: This statement is not true. A manager cannot view records that his/her subordinate can view but does not own. The manager's access to records is limited to the records owned by the manager and his/her subordinates.
Therefore, the correct answer is D. A manager cannot view records that his/her subordinate can view but does not own, based solely on the role hierarchy.