How to Notify User2 of Calls to User1 During User1's Absence

AE.

The scenario involves two users, User1 and User2, who are provisioned for Microsoft Teams calling. User1 will be on leave for two weeks and User2 needs to be notified of all calls to User1 while they are away. To achieve this, two actions need to be performed:

A. From Voice, add User2 to group call pickup. B. From Voice, add User1 to group call pickup.

Explanation: Group Call Pickup is a feature in Microsoft Teams that allows users to pick up incoming calls to a specific group of users. This feature can be used to ensure that User2 is notified of all calls to User1 while User1 is away. To enable this, User2 needs to be added to the group call pickup for User1, and User1 also needs to be added to the group call pickup. This can be achieved by performing the following actions:

A. From Voice, add User2 to group call pickup:

1. Log in to the Microsoft Teams admin center using your admin credentials.
2. Click on "Voice" in the left navigation pane.
3. Click on "Call routing" and then select "Group call pickup."
4. Click on "Add" to add a new group call pickup.
5. Enter a name for the group call pickup, such as "User1 call pickup."
6. Under "Users," select User2 and any other users who need to be part of the group call pickup.
7. Click on "Save" to save the changes.

B. From Voice, add User1 to group call pickup:

1. Follow the same steps as above until step 4.
2. Enter a name for the group call pickup, such as "User1 call pickup."
3. Under "Users," select User1 and any other users who need to be part of the group call pickup.
4. Click on "Save" to save the changes.

Once these actions have been performed, User2 will be notified of all calls to User1 while User1 is away, and will be able to pick up these calls using the group call pickup feature.

C. From Policies, modify the voice routing policy: This option is not required for achieving the goal of notifying User2 of calls to User1. Voice routing policies are used to control how incoming and outgoing calls are routed within Microsoft Teams, and modifying them is not necessary for this scenario.

D. From the Microsoft Teams admin center, modify the settings of User2: This option is not necessary for achieving the goal of notifying User2 of calls to User1. Modifying the settings of User2 would only affect that particular user, and would not enable User2 to be notified of calls to User1.

E. From the Microsoft Teams admin center, modify the settings of User1: This option is not necessary for achieving the goal of notifying User2 of calls to User1. Modifying the settings of User1 would only affect that particular user, and would not enable User2 to be notified of calls to User1.