Resolve Poor Audio Quality in Microsoft Teams
Question
Your company deploys a Quality of Service (QoS) solution to its network.
You recently deployed Microsoft Teams for all users.
Each user uses a domain-joined computer that runs Windows 10
The users report poor audio quality when they use Microsoft Teams from the network.
You discover that the media traffic from Microsoft Teams is NOT processed by the QoS solution.
You need to ensure that all the media traffic is processed by the QoS solution.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D. E.AD.
https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams https://docs.microsoft.com/en-us/microsoftteams/meeting-settings-in-teamsThe issue with poor audio quality in Microsoft Teams can be resolved by ensuring that all media traffic from Microsoft Teams is processed by the Quality of Service (QoS) solution that has been deployed in the network. To accomplish this, two actions need to be performed:
A. From the Microsoft Teams admin center, set Insert Quality of Service (QoS) markers for real-time media traffic to On:
This action enables Teams to tag the media traffic with QoS markers that prioritize traffic and allow it to be processed by the QoS solution. The QoS markers will be added to all real-time media traffic, including audio and video, sent or received by Teams clients. This option can be found in the Teams admin center under the "Meeting policies" section.
B. From Group Policy Management, create a Group Policy Object (GPO) that contains the Policy-based QoS settings, and then link the GPO to the domain:
This action ensures that QoS policies are applied to all network traffic, including Microsoft Teams media traffic. The GPO can be created using the Group Policy Management Console (GPMC) and should contain Policy-based QoS settings that prioritize media traffic. Once the GPO is created, it should be linked to the domain to ensure that all domain-joined Windows 10 computers are affected by the policy.
Note: The other answer options are not relevant to the problem of poor audio quality in Microsoft Teams due to the QoS solution not processing the media traffic. Option B, selecting a certified Microsoft Teams audio device, may improve audio quality but is not directly related to QoS. Option C, running the Set-CsQoEConfiguration cmdlet from PowerShell, is used to configure Quality of Experience (QoE) settings for Microsoft Teams clients and is not relevant to QoS. Option E, turning on logging for the device configuration profile, is used for troubleshooting and monitoring device configuration profiles and is not related to QoS.
