Question 73 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 73 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

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Question

DRAG DROP - You are customizing a Dynamics 365 for Customer Service implementation.

The call center manager requires a visual representation that includes the number of resolved cases by month for each call center agent.

The chart must be visible to all users within the service area.

You need to create the chart.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

Actions Create and configure the chart In the solution, navigate to the Case entity and select Charts In Case View, create a new chart Navigate to the Service area, and then select Cases Navigate to Settings, and then select Solutions. Verify that the case entity is in the solution. Answer Area ©O@

Explanations

Actions Create and configure the chart In the solution, navigate to the Case entity and select Charts In Case View, create a new chart Navigate to the Service area, and then select Cases Navigate to Settings, and then select Solutions. Verify that the case entity is in the solution. Answer Area Navigate to Settings, and then select Solutions. Verify that the case ent tthe solution. In the solution, navigate to the Case © entity and select Charts © Create and configure the chart ©O@
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