What happens to the non-surviving records after a merge?
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A. B. C. D.C.
Sure, I'd be happy to explain what happens to non-surviving records after a merge in Salesforce.
When two or more records are merged in Salesforce, one record is designated as the "winning" record, and the others are considered "non-surviving" records. The non-surviving records are effectively deleted, but there are a few different ways that this can happen depending on the configuration of your org.
Option A: Records are permanently deleted In some cases, the non-surviving records may be permanently deleted from your org. This could happen if your org has the "Hard Delete" option enabled, which bypasses the Recycle Bin and permanently deletes records when they are deleted or merged.
Option B: Records are stored in a temporary custom object In other cases, the non-surviving records may be stored in a temporary custom object called "Merge History." This option is only available if your org has enabled the "Create Audit Fields" setting in the object's settings. If this option is enabled and the "Enable object history tracking" option is also enabled, then a Merge History object will be created for each object that has history tracking enabled. The non-surviving records will be stored in this object for a period of time, after which they will be permanently deleted.
Option C: Records are sent to the Recycle Bin If your org has the Recycle Bin enabled, then the non-surviving records will be sent to the Recycle Bin. They will remain there for the standard retention period (15 days by default), after which they will be permanently deleted.
Option D: Records remain on the winning account record but removed from view Finally, it's worth noting that even if the non-surviving records are permanently deleted or sent to the Recycle Bin, some information from those records may still be visible on the winning record. For example, if two contacts are merged, the winning record will retain the name, email address, and phone number from both records. However, any related records (such as tasks or events) from the non-surviving records will be removed from view.